House of Lucky is currently closed for the time being to help protect the health and safety of our community and team. In the meantime, here's what we're doing to continue providing you with the products you love:FREE SHIPPING ON ALL DOMESTIC ORDERS orders will ship FREE when you select free shipping at checkout! please allow 1-2 business days to process, although most orders will ship next day via USPS depending on quantity of orders. if you purchased a custom product, please allow 1-2 additional days. If you are planning to ship internationally, please contact us via email at email@example.com for special shipping rate information. STORE PICKUP would you rather pick up your order? select store pickup at checkout! you will be emailed as soon as your order is ready with information on when to come to the store and how you can pick up with zero contact. please do not come to the store without receiving an email first so we can guarantee it is ready! our pickup window is every day between 12pm and 4pm when someone is in the shop. LOCAL DELIVERY in order to reduce unnecessary travel, we are not offering local delivery as an option to select at checkout. however, if you select shipping as your delivery option at checkout, but your address is within a reasonable range from our shop or homes, we may choose to drop your order at your door if that method will cut shipping time & cost! again, this is not a choice at checkout but we may hand deliver if it makes the most sense. SPECIAL RETURN POLICY: Returns for order placed from March 16th through May 22nd will be accepted up to two weeks from May 22nd. Customers can return within one week of that date for full refund to original payment, or within two weeks for store credit. Orders placed from May 23rdd and beyond are subject to our standard return policy. As always, sale items are final sale. Questions? The best way to get in touch is to email us at firstname.lastname@example.org! Missed calls when we are out of the shop will be returned ASAP.